This policy explains how IRIS USA handles information submitted through this website. We collect the details needed to respond to product questions, planning requests, order support, and general inquiries about Storage & Organization products.
Forms may request your name, email address, phone number, space type, and project notes. These details help us understand whether you need storage bins, drawer towers, airtight containers, shelving, carts, or other organization products.
Submitted information is used to answer your inquiry, provide product recommendations, improve support quality, and maintain a record of communication. We do not ask for payment details through the planning form.
You may contact us to update or delete information associated with a request. We keep inquiry records only as long as needed for service, operational, legal, or customer support purposes.